Frequently asked questions

What is LLMJury?
LLMJury is a statistical experimentation platform for LLM products: it assigns users to prompt or model variants, scores a sample of outputs with an LLM-as-judge, and computes SRM-gated, FDR-corrected results over the live experiment window.
Do I need a credit card to start?
No. Every plan starts free with no credit card — the Free plan includes all three SDKs (Python, TypeScript, Java), 50k events per month, and unlimited experiments.
What can I measure on the Free plan?
Everything the SDK captures without extra model calls: response latency, token cost, and business outcomes such as conversions or revenue events. Automatic quality grading with an LLM-as-judge starts on the Pro plan, because judge grading runs real model inference.
How many teammates can I invite?
Plans include seats for your whole team on one shared organization: Free has 1 seat, Pro has 10, and Business has 50. You invite teammates by email from the dashboard and everyone works on the same experiments.
Is there an Enterprise plan?
Enterprise — custom limits, SSO, a security review, and a dedicated contact — is coming soon. You can register interest on the pricing page and we will contact you when it opens; early registrants help shape what it includes.
How do I contact you?
Email hello@llmjury.com for sales and general questions or support@llmjury.com for product support — we reply within one business day. You can also book a live demo from the contact page.
How does LLMJury assign users to variants?
With a deterministic MurmurHash3-based bucketing hash, identical across the Python, TypeScript, and Java SDKs and the backend: the same user always gets the same variant, with no network call on the hot path.
What is an SRM check and why does it matter?
SRM (sample ratio mismatch) means the observed traffic split diverges from the configured allocation, which invalidates results. LLMJury runs a chi-squared SRM check and halts analysis when p < 0.001 instead of showing untrustworthy numbers.
Why are p-values FDR-corrected?
Testing many metrics at once inflates false positives. LLMJury applies Benjamini–Hochberg false-discovery-rate correction across all metric comparisons and reports both the raw and corrected p-values; significance is judged on the corrected one.
Can I define my own quality metrics?
Yes. A custom metric is a natural-language rubric plus a structured output schema for the judge. Metrics are versioned, sampled, cached, and protected by a hard judge budget.
Which statistical tests does LLMJury use?
Each metric category auto-routes to the statistically correct default from a deliberately minimal set — permutation tests with bootstrap CIs for continuous, ordinal, percentile, and count metrics (correct for any distribution shape, including heavy-tailed latency and cost), and the closed-form two-proportion z-test for binary rates, with an automatic permutation fallback at small samples. Welch's t-test, Mann–Whitney U, and Fisher's exact are available as advanced per-metric overrides, with a recorded warning.
Does my experiment stop when my plan retention ends?
No. The analysis window is the experiment’s own duration and is never artificially capped by tier. Retention limits only how long raw events are stored; finalized results are snapshotted and persist.